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Impress Crashes on Videos are played #10359

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Ezinnem opened this issue Oct 28, 2024 · 3 comments
Open

Impress Crashes on Videos are played #10359

Ezinnem opened this issue Oct 28, 2024 · 3 comments
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bug Something isn't working impress Issues/Changes that affect impress specifically

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@Ezinnem
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Ezinnem commented Oct 28, 2024

Describe the Bug

There are frequent crashes when trying to play videos

Steps to Reproduce

  1. Open the attached file on Firefox
  2. Play the presentation file
    Notice that there are frequent crashes recorded in the log

Expected Behavior

No errors should be recorded in the log

Actual Behavior

There are frequent crashes when trying to play videos

Screenshots

coolwsd.log

Desktop

  • **Collabora version:**COOLWSD version: 24.04.8.1(git hash: 8475197 (E)) LOKit version: Collabora Office 24.04.8.1(git hash: 5c1b808)

  • OS and version: Linux Ubuntu

  • *Browser and version: Firefox browser 131.0.3

@Ezinnem
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Ezinnem commented Oct 28, 2024

@quikee @mcecchetti please can you take a look?

@quikee
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quikee commented Oct 29, 2024

You mean things like:
wsd-00001-00036 2024-10-28 20:31:08.840607 +0000 [ websrv_poll ] ERR #21: Socket write returned -1 (EPIPE: Broken pipe)| net/Socket.hpp:1474
wsd-00001-00036 2024-10-28 20:31:17.611081 +0000 [ websrv_poll ] ERR #30: Socket write returned -1 (ECONNRESET: Connection reset by peer)| net/Socket.hpp:1474
...

This looks like connection problems to me - probably when playing the video. Not sure we can do anything about that...
But what happens with the video?

@Ezinnem
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Ezinnem commented Oct 30, 2024

@quikee I have shared the file with you

@Ezinnem Ezinnem added impress Issues/Changes that affect impress specifically and removed unconfirmed labels Nov 4, 2024
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Labels
bug Something isn't working impress Issues/Changes that affect impress specifically
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