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Connectors' page throwing error #130

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peter1490 opened this issue Nov 28, 2023 · 0 comments
Open

Connectors' page throwing error #130

peter1490 opened this issue Nov 28, 2023 · 0 comments
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question Further information is requested

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@peter1490
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UI error

On URL dashboard/data/connectors an error is being thrown "An unknown error occurred. Please contact your administrator or the OpenCTI maintainers." :
image

Console log error

Here's what's showing up on the console :

Error
    at Object.render (front-22RDRV77.js:8408:46980)
    at a.render (front-22RDRV77.js:40:47548)
    at n1t (front-22RDRV77.js:8:6275)
    at _Aa (front-22RDRV77.js:8:6067)
    at OOa (front-22RDRV77.js:8:45658)
    at COa (front-22RDRV77.js:8:40412)
    at a9s (front-22RDRV77.js:8:40335)
    at kdn (front-22RDRV77.js:8:40183)
    at c1t (front-22RDRV77.js:8:36453)
    at xOa (front-22RDRV77.js:8:35373)

OpenCTI container log error

Here's the logged error from the container :

{
    "category": "APP",
    "error": {
        "stacktrace": [
            "AxiosError: Request failed with status code 504",
            "at settle (/opt/opencti/build/node_modules/axios/lib/core/settle.js:19:12)",
            "at IncomingMessage.handleStreamEnd (/opt/opencti/build/node_modules/axios/lib/adapters/http.js:572:11)",
            "at IncomingMessage.emit (node:events:526:35)",
            "at endReadableNT (node:internal/streams/readable:1408:12)",
            "at processTicksAndRejections (node:internal/process/task_queues:82:21)"
        ]
    },
    "inner_relation_creation": 0,
    "level": "error",
    "message": "API Call",
    "operation": "ConnectorsStatusQuery",
    "operation_query": "query ConnectorsStatusQuery{...ConnectorsStatus_data}fragment ConnectorsStatus_data on Query{connectors{id name active auto connector_type connector_scope updated_at config{listen listen_exchange push push_exchange}built_in}rabbitMQMetrics{queues{name messages messages_ready messages_unacknowledged consumers idle_since message_stats{ack ack_details{rate}}}}}",
    "size": 2,
    "time": 57,
    "timestamp": "2023-11-28T14:13:47.827Z",
    "type": "READ_ERROR",
    "user": {
        "group_ids": [
            "44771061-c5f0-46de-9337-311514a36d4e"
        ],
        "ip": "10.250.48.226",
        "organization_ids": [],
        "referer": "http://itssilpr01:8080/dashboard/data/connectors",
        "socket": "query",
        "user_id": "88ec0c6a-13ce-5e39-b486-354fe4a7084f"
    },
    "variables": {},
    "version": "5.11.14"
}

Some background

I did not have any issue the first few times I ran docker compose, I was adding connectors, everything worked fine.
One time I restarded the containers, this is when I started having this issue, I tried removing connectors one by one thinking one of them was causing the issue, but that didn't help either.
I finally deleted all the containers and all the volumes from docker and made a fresh install, and still the issue persists.

Thank you for help.

@SamuelHassine SamuelHassine added the question Further information is requested label Nov 3, 2024
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