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CM Tools and Resources

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Table of Contents

Data Collection and Surveys

Websites and resources for creating forms, gathering data,surveys and quizzes.

Website                            Description
Google Forms Google Forms is a free survey administration software that enables you to create online forms and surveys with multiple question types. Analyze results in real time and from any device.
SurveyMonkey SurveyMonkey is online survey software that helps you to create, edit and run professional online surveys. The basic plan allows you to have only 10 questions per survey with a maximum of 100 responses per survey (you can have unlimited questions and responses per survey in the premium plans).
Airtable Airtable is a platform that makes it easy to build powerful, custom applications. It can also be used to do everything from tracking job interviews to managing large-scale video production and even data collection. (this tool is a freemium).

Design

Websites and resources for making designs, mockups and flyers.

Website                            Description
Canva Canva is a graphic design platform that is used to create social media graphics and presentations.

Documentation

Websites and resources for making documentation, making notes, planning and staying organized.

Website                            Description
Notion Notion is a freemium productivity and note-taking web application developed by Notion Labs Inc. It is offering many organizational tools including task management, project tracking, to-do lists, bookmarking, and more.
Airtable Airtable is a platform that makes it easy to build powerful, custom applications. It can also be used to do everything from tracking job interviews to managing large-scale video production and even data collection. (this tool is a freemium).

Email

Websites and resources with email services for marketing, broadcasting and sending of emails.

Website                            Description
Gmail Free email service provided by Google, it also supports the use of email clients via the POP and IMAP protocols.
SubStack A powerful newsletter tool for your subscribers with blog, newsletter, payment system, and customer support team features
Flodesk An amazing platform to design and send on-brand marketing emails.
Mailchimp Mailchimp is a comprehensive email marketing platform that fulfills all your requirements of email correspondence with customers, affiliates, and other stakeholders
SendGrid SendGrid is an email service provider that enables you to design marketing and newsletter emails in different forms, it also allows you to design your emails using its library of responsive templates, or start from scratch, design with drag & drop tools, pure HTML, or both or building your own design template from scratch.

Event Management

Websites and resources for hosting both virtual and physical events.

Website                            Description
Zoom (virtual) Zoom is a video conferencing platform used for virtual events, enabling remote collaboration through audio, video, and chat. It offers features like screen sharing and breakout rooms for seamless communication.
Hopin (virtual) Hopin is a virtual event platform that enables people to host and attend online events. It provides interactive features like live video streaming, networking, and virtual booths to replicate the in-person event experience. Hopin offers tools and customization options for organizers to create engaging and impactful events.
Microsoft Teams (virtual) Microsoft Teams is a collaboration platform used for virtual events, providing features such as video meetings and file sharing. It offers customization options and features like screen sharing and live event streaming to enhance the virtual event experience.
Google Meet (virtual) Google Meet is a video conferencing platform used for virtual events, offering features like screen sharing and recording. It integrates with other Google services such as Google Calendar and Gmail, for seamless scheduling and communication, it allows attendees to participate remotely from any location with an internet connection.
Twitch (virtual) Twitch is a social video platform where gamers can broadcast, watch and talk about video games. Twitch’s video platform is the backbone of both live and distribution for the entire video game ecosystem. This includes game developers, publishers, media outlets, events, user-generated content, and the entire esports scene.

Content Writing

Websites with copywriting and paraphrasing tools

Website                            Description
CopyAI An AI-powered copywriter that generates high-quality copy for your business and community
Grammarly A cloud-based typing assistant. It reviews spelling, grammar, punctuation, clarity, engagement, and delivery mistakes in English texts, detects plagiarism, and suggests replacements for the identified errors.
Google Docs An online word document editor with real-time collaboration on online documents from any device.
QuillBot AI Paraphrasing Tool
WriteSonic AI Writing Tool for creating SEO-friendly content for articles, LinkedIn post, Facebook Ads, Product Description and lots more.

Task Management

Task management tools and work organization

Website                            Description
Todoist A turbo boost todo app the lets you plan out your day and week and stay organized
Trello Trello is a visual tool that empowers your team to manage any type of project, workflow, or task tracking.
Jira Jira helps teams plan, assign, track, report, and manage work and brings teams together for everything from agile software development and customer support to start-ups and enterprises.
ClickUp Align your teams, simplify collaboration, and get more done with ClickUp's flexible all-in-one productivity solution for Enterprises.
Notion Notion is a freemium productivity and note-taking web application developed by Notion Labs Inc. It is offering many organizational tools including task management, project tracking, to-do lists, bookmarking, and more.
Airtable Airtable is a platform that makes it easy to build powerful, custom applications. It can also be used to do everything from tracking job interviews to managing large-scale video production and even data collection. (this tool is a freemium).

Community Workspace

Websites and resources for managing online communitites.

Website                            Description
Slack Slack is a messaging app that transforms the way organisations communicate by bringing them together to work as one unified team. It has both the web version and mobile app(s).
Discord Discord is a free communications app that lets you share voice, video, and text chat with friends, game communities, and developers.
Telegram Telegram is a messaging app with a focus on speed and security, it's super-fast, simple and free. You can use Telegram on all your devices at the same time — your messages sync seamlessly across any number of your phones, tablets or computers.

Templates

Templates needed as a community manager.

Link                            Description
Community Metrics Template Understand key drivers of community performance: Acquisition, Conversion, and Engagement.
OKR Planning OKRs used to define success criteria, organize teams, gain alignment, and track progress
Community Canvas A framework to help you build meaningful communities
Community Gamification Building ranking programs to drive behaviors and recognize top contributors in your community
Customer Journey Data-driven program to meaningfully improve customer experience across key touchpoints