MP4 file indicating not natively supported

[HiTechKoke]

Have MP4s from Skydio 2 Drone and when I drag them into the tool I get the dialog "File not natively supported Preview may have no audio or low quality...". Using latest lossless version33.33.1 on a MAC / Catalina 10.15.4. When I try to play the clip it is really blurry. Don't think this is normal for MP4s from what I am reading they are supported. Also tried to convert to to supported format but get another dialog saying "File not natively supported..." when using the Fast conversion options. Seemed to work on one of the slow options I tried. Is there something unique about this MP4 file?

[mifi]

What is the codec? Could u please provide a report (help menu)

[HiTechKoke]

Just filed the Help ->Error report. Did not realize that was a feature.

[mifi]

Oh, I dont believe I received any report

[HiTechKoke]

Sorry... didn't realize I needed to paste it here. I'll read better next time.

No error

{
"state": {
"filePath": "/Users/kevinsmith/DocumentsLocal/Skydio-Berryessa-3-13-21/S1000098.MP4",
"fileFormat": "mp4",
"externalStreamFiles": [],
"mainStreams": [
{
"index": 0,
"codec_name": "hevc",
"codec_long_name": "H.265 / HEVC (High Efficiency Video Coding)",
"profile": "Main",
"codec_type": "video",
"codec_time_base": "16666667/500000000",
"codec_tag_string": "hvc1",
"codec_tag": "0x31637668",
"width": 3840,
"height": 2160,
"coded_width": 3840,
"coded_height": 2176,
"closed_captions": 0,
"has_b_frames": 0,
"sample_aspect_ratio": "1:1",
"display_aspect_ratio": "16:9",
"pix_fmt": "yuvj420p",
"level": 183,
"color_range": "pc",
"color_space": "bt709",
"color_transfer": "bt709",
"color_primaries": "bt709",
"refs": 1,
"r_frame_rate": "30/1",
"avg_frame_rate": "204120000/6802753",
"time_base": "1/90000",
"start_pts": 0,
"start_time": "0.000000",
"duration_ts": 13605506,
"duration": "151.172289",
"bit_rate": "100017632",
"nb_frames": "4536",
"disposition": {
"default": 1,
"dub": 0,
"original": 0,
"comment": 0,
"lyrics": 0,
"karaoke": 0,
"forced": 0,
"hearing_impaired": 0,
"visual_impaired": 0,
"clean_effects": 0,
"attached_pic": 0,
"timed_thumbnails": 0
},
"tags": {
"creation_time": "2021-03-13T22:06:21.000000Z",
"language": "eng",
"handler_name": "VideoHandle"
}
},
{
"index": 1,
"codec_name": "mjpeg",
"codec_long_name": "Motion JPEG",
"profile": "Baseline",
"codec_type": "video",
"codec_time_base": "0/1",
"codec_tag_string": "[0][0][0][0]",
"codec_tag": "0x0000",
"width": 384,
"height": 216,
"coded_width": 384,
"coded_height": 216,
"closed_captions": 0,
"has_b_frames": 0,
"sample_aspect_ratio": "1:1",
"display_aspect_ratio": "16:9",
"pix_fmt": "yuvj420p",
"level": -99,
"color_range": "pc",
"color_space": "bt470bg",
"chroma_location": "center",
"refs": 1,
"r_frame_rate": "90000/1",
"avg_frame_rate": "0/0",
"time_base": "1/90000",
"start_pts": 0,
"start_time": "0.000000",
"duration_ts": 13605840,
"duration": "151.176000",
"bits_per_raw_sample": "8",
"disposition": {
"default": 0,
"dub": 0,
"original": 0,
"comment": 0,
"lyrics": 0,
"karaoke": 0,
"forced": 0,
"hearing_impaired": 0,
"visual_impaired": 0,
"clean_effects": 0,
"attached_pic": 1,
"timed_thumbnails": 0
}
}
],
"copyStreamIdsByFile": {
"/Users/kevinsmith/DocumentsLocal/Skydio-Berryessa-3-13-21/S1000098.MP4": {
"0": true,
"1": false
}
},
"cutSegments": [
{
"start": 13.105635,
"end": 19.096499456202235
},
{
"start": 29.061339486576525,
"end": 31.560881300215563
}
],
"fileFormatData": {
"filename": "/Users/kevinsmith/DocumentsLocal/Skydio-Berryessa-3-13-21/S1000098.MP4",
"nb_streams": 2,
"nb_programs": 0,
"format_name": "mov,mp4,m4a,3gp,3g2,mj2",
"format_long_name": "QuickTime / MOV",
"start_time": "0.000000",
"duration": "151.176000",
"size": "1892786333",
"bit_rate": "100163323",
"probe_score": 100,
"tags": {
"major_brand": "mp42",
"minor_version": "0",
"compatible_brands": "isommp42",
"creation_time": "2021-03-13T22:06:21.000000Z",
"com.android.version": "8.1.0",
"com.android.manufacturer": "Skydio",
"com.android.model": "2",
"com.android.capture.fps": "30.000000",
"location": "+38.5815-122.2369/",
"location-eng": "+38.5815-122.2369/"
}
},
"rotation": 360,
"shortestFlag": false
},
"platform": "darwin",
"version": "3.33.1"
}

[mifi]

Oh, I see that your video is h265, which cannot be natively supported in losslesscut yet unfortunately. there is an issue for that, see #88

[HiTechKoke]

Ok tks for the info... maybe a more specific message relating to H.265 in the warning message would be helpful to call it out since it is very popular now on many platforms, including Apple. In the end I can still do rough cuts to allow me a better way to reduce down my videos to take them to the next stage. Tks for the responses and making this all available. Kevin

…

On Thu, Mar 25, 2021 at 11:29 PM Mikael Finstad ***@***.***> wrote: Oh, I see that your video is h265, which cannot be natively supported in losslesscut yet unfortunately. there is an issue for that, see #88 <#88> — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#704 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGB57OMHZKJ6GNCRPDMMZILTFQSUPANCNFSM4ZPFM2HQ> .