License key being unset after restart

[nospoon]

Version: 4.20.1

Issue: Whenever I restart my host machine, the license status reverts to "Unknown. I have to copy and paste the license key over and over again with each restart.
Also, after having cancelled my subscription I no longer have access to the licence key, even though I have paid for the whole month.

[xenoscopic]

Hey @nospoon, what platform is this on? I'll try to reproduce/solve.

[nospoon]

I'm on macOS Ventura

[xenoscopic]

Hey @nospoon, I'm not able to reproduce this locally. My best guess is that either you're using an older version of the extension or that there's some sort of network connectivity issue when the extension is coming online. If you go into the Docker Desktop settings panel, go to Extensions, and enable "Show Docker Extension system containers", then you should be able to see a container group called mutagenio_docker-desktop-extension-desktop-extension and beneath that a container called service. If you click on service to look at the logs after a restart, it should given some indication as to what's going wrong with querying the license.

Regarding the license itself, once cancelled, the subscription is terminated immediately and the remaining balance is credited to your Stripe account. Unfortunately this is a limitation of how Stripe's cancellation, proration, and refund behavior works. So your account had most of one month worth of credit left. I've added additional credit so that you're able to renew your subscription for a month at not additional cost if you'd like to do that, but in order to keep the subscription active for the month, you'd have to cancel it at the end of the month before it renews. If you'd prefer to have the amount refunded, just let me know - unfortunately it has to be done manually.