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Activation error [bug] #1123

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Pear-sudo opened this issue Sep 18, 2024 · 2 comments
Open

Activation error [bug] #1123

Pear-sudo opened this issue Sep 18, 2024 · 2 comments

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@Pear-sudo
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signal-2024-09-18-120853_002

Description

When I entered the activation code it prompts this error message:

An unknown error occurred:

Error Domain=NSPOSIXErrorDomain Code=12 "Cannot allocate memory"

UserInfo=(_NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask .<5>,

_kCFStreamErrorDomainKey=1, _KCFStreamErrorCodeKey=12,

_NSURLErrorRelatedURLSessionTaskErrorKey=(

"LocalDataTask .<5>"

), _NSURLErrorNWPathKey=satisfied (Path is satisfied), interface: enO[802.11], ipv4,

ipv6, dns, proxy, uses wifi)

By the way, why this form does not support uploading screenshots?

Steps to reproduce

  1. Enter the activation code and activate
  2. Error occurred

Context

Mac Mouse Fix Version: 3.0.2
macOS Version: 15.0
Mouse Model: –

Additional Comments


Console Logs

Crash Reports

@noah-nuebling
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Owner

noah-nuebling commented Sep 19, 2024

Thanks for your feedback @Pear-sudo! I'm sorry for the trouble.

The error suggests that the system fails to connect Mac Mouse Fix to the license server because it cannot allocate memory to do this.

Afaik, this should only happen if your RAM and SSD space is completely maxed out.

If that's not the case, I'd assume it's a bug or a quirk in macOS that I do not understand.

Can you tell me about if there's memory/storage space free on your system, and what happens after you restart your computer and try to activate MMF again?

Either way, if you shoot me a message and include the email address where you received your license key, I'll refund your purchase.

I hope that helps a bit! Let me know if you have any more questions.

@Pear-sudo
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Author

Thanks for your reply.

The memory and disk space of my computer at the time of activation were abundant. Luckily, the activation succeeded after a restart of the app so there is no need for a refund. The app is excellent.

Best regards,
Sudo

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