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SMTPRecipientsRefused: {'=?utf-8?q?Rydzik?=': (550, b'5.1.1 <=?utf-8?q?Rydzik?=>: Recipient address rejected: User unkno... #1104

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sentry-io bot opened this issue Dec 31, 2021 · 1 comment

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@sentry-io
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sentry-io bot commented Dec 31, 2021

Sentry Issue: PORADNIA-2D

Case.DoesNotExist: Case matching query does not exist.
  File "poradnia/letters/views/cbv.py", line 230, in get_case
    case = Case.objects.by_addresses(addresses).get()
  File "django/db/models/query.py", line 408, in get
    self.model._meta.object_name

SMTPRecipientsRefused: {'=?utf-8?q?Rydzik?=': (550, b'5.1.1 <=?utf-8?q?Rydzik?=>: Recipient address rejected: User unknown in local recipient table')}
(12 additional frame(s) were not displayed)
...
  File "poradnia/template_mail/utils.py", line 168, in _send_mail_with_header
    return mail.send()
  File "django/core/mail/message.py", line 306, in send
    return self.get_connection(fail_silently).send_messages([self])
  File "django/core/mail/backends/smtp.py", line 110, in send_messages
    sent = self._send(message)
  File "django/core/mail/backends/smtp.py", line 126, in _send
    self.connection.sendmail(from_email, recipients, message.as_bytes(linesep='\r\n'))
  File "smtplib.py", line 881, in sendmail
    raise SMTPRecipientsRefused(senderrs)

To jest kolejna z przyczyn niedoręczonych wiadomości. Nieprawidłowo wykrywamy e-mail adresata I nie potrafimy takiej osoby zarejestrować.

@ad-m ad-m transferred this issue from watchdogpolska/feder Dec 31, 2021
@AgnieszkaZdanowicz
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być może aktualne - czasem jednak ludzie zgłaszają, że ich maile do nas chyba nie doszły

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