chore: pull issue templates from github.com:copier-org/.github

.github/ISSUE_TEMPLATE/config.yml

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+blank_issues_enabled: false
+contact_links:
+  - name: Question, idea or general talk
+    url: https://github.com/copier-org/copier/discussions
+    about: Please share your thoughts or ask and answer questions here.

.github/ISSUE_TEMPLATE/feature_request.yml

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+name: Feature request
+description: Suggest an idea for this project
+labels: [enhancement]
+
+body:
+  - type: textarea
+    id: actual-situation
+    attributes:
+      label: Actual Situation
+      description: |
+        How does the user work? 💻 What is happening, why is he/she working like this, what problem is he/she encountering, why is it causing him/her frustration?
+
+        If you want, you can put a 📼 video where you record the use case that is problematic, or just some 📸 screenshots.
+
+        Don't just state the problem in the program itself. **Also explain how it impacts the user's real world**.
+    validations:
+      required: true
+
+  - type: textarea
+    id: desired-situation
+    attributes:
+      label: Desired Situation
+      description: |
+        What would the user want to happen instead of what is happening?
+
+        Explain it broadly, without going into details of how you would implement the solution.
+
+        Don't just think about what would **solve the problem** 💪, but also think about what would **reduce frustration** 🤩.
+    validations:
+      required: true
+
+  - type: textarea
+    id: proposed-solution
+    attributes:
+      label: Proposed solution
+      description: |
+        As humans, when we see a problem, it's hard not to think of a solution - and that's a good thing! 👷
+
+        In this section, you can propose what you think would be the ideal solution.
+
+        - You can give as many technical details as you see fit.
+        - You can design a draft interface of the solution.
+        - The most valued solutions are the MVP solutions.
+
+        But, important: your solution **is just a proposal**; don't get upset if it doesn't end up being the final solution. 😃

.github/ISSUE_TEMPLATE/problem.yml

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+name: Problem
+description: Create a report to help us improve
+labels: [bug, triage]
+
+body:
+  - type: textarea
+    id: problem
+    attributes:
+      label: Describe the problem
+      description: A clear and concise description of what the bug is.
+    validations:
+      required: true
+
+  - type: textarea
+    id: template
+    attributes:
+      label: Template
+      description:
+        Many problems are related to a specific Copier template. If you can provide a
+        template, please do it. It can be a Git repo URL, a .zip file containing the
+        template, or instructions to build it.
+    validations:
+      required: true
+
+  - type: textarea
+    id: reproduce
+    attributes:
+      label: To Reproduce
+      description: Steps to reproduce the behavior.
+      placeholder: |
+        1. Run `copier ...`
+        2. Answer ...
+        3. Choose ...
+        4. See error
+
+  - type: textarea
+    id: logs
+    attributes:
+      label: Logs
+      description:
+        Provide logs of the problem. These will typically happen when getting to the
+        latest step explained above if Copier produces an error. It helps too if you
+        paste your copying session.
+      render: console
+
+  - type: textarea
+    id: expected
+    attributes:
+      label: Expected behavior
+      description: A clear and concise description of what you expected to happen.
+    validations:
+      required: true
+
+  - type: textarea
+    id: additional_info
+    attributes:
+      label: Screenshots/screencasts/logs
+      description:
+        If applicable, add screenshots/screencasts/logs to help explain your problem.
+
+  - type: dropdown
+    id: env-os
+    attributes:
+      label: Operating system
+      options:
+        - macOS
+        - Linux
+        - Windows
+    validations:
+      required: true
+
+  - type: input
+    id: env-os-distro
+    attributes:
+      label: Operating system distribution and version
+      description: E.g. Ubuntu 22.04
+    validations:
+      required: true
+
+  - type: input
+    id: env-copier
+    attributes:
+      label: Copier version
+      description: |
+        Please run the following command and copy the output below:
+
+        ```shell
+        copier --version
+        ```
+
+    validations:
+      required: true
+
+  - type: input
+    id: env-python
+    attributes:
+      label: Python version
+      description: E.g. CPython 3.11
+    validations:
+      required: true
+
+  - type: dropdown
+    id: env-install
+    attributes:
+      label: Installation method
+      options:
+        - pipx+pypi
+        - pipx+git
+        - pip+pypi
+        - pip+git
+        - local build
+        - distro package
+    validations:
+      required: true
+
+  - type: textarea
+    id: context
+    attributes:
+      label: Additional context
+      description: Add any other context about the problem here.